Cancel and Return

General Cancellation And Replacement Policy : 

At  Homfert Agro Labs Private Limited, we strive to provide you with the best quality products and customer service.
We will not accept any product returns due to a change of mind as long as the received product is not found to be defective on arrival. However, if the product received is found to have damage or quantity issues, the customer can ask for a replacement. In such cases, in order to be eligible for replacement, the customer has to inform the matter to the company  within two days of the delivery. Once the requests are received and accepted, replacements  /additional quantity will be processed at the earliest, and we will notify you once this has been completed.
If you have any questions or concerns regarding our cancellation and return policy, please feel free to contact our customer support team at  +91 90612 61572 or  care@homfert.com. You can also contact us through WhatsApp at  +91 90612 61572.
We appreciate your understanding and cooperation in this matter.
If the quantity you received is lower than what you ordered, additional quantity will be send to you upon request.  You have to inform this within 2 days of the date you received the product. 

No Refunds :  Once an order has been placed and processed, we do not offer refunds or cancellations.

Cancellation: Once an order has been placed and processed, we do not offer refunds or cancellations.

Change of mind : We will not accept any product returns due to a change of mind as long as the received product is not found to be defective on arrival.

Exchange policy: If the product received is found to have damage or quantity issues, the customer can ask for an exchange.

Eligibility for exchange: In order to be eligible for an exchange, the customer has to return the purchased product within two days of the delivery.

Proof for exchange : When a customer requests an exchange due to receiving a damaged product, they are required to provide proper evidence of having received the damaged product.To facilitate the exchange process for damaged packages or wrong products or lesser quantity products, we require an unedited unboxing and receiving video as proof. 

Processing of exchanges: Once the requests for replacements are received and accepted, these will be processed at the earliest, and we will notify you once this has been completed.

Customer support : If you have any questions or concerns regarding our cancellation and return policy, please feel free to contact our customer support team at  +91 90612 61572 or  care@homfert.com. You can also contact us through WhatsApp at  +91 90612 61572.